“In the Service”: New Podcast About the Service Industry

Working in the service industry isn’t easy! As someone who has worked as a waitress, hostess, coat-check gal throughout my 20s, I definitely have my own host of horror stories. But then there’s also the dynamic of the restaurant culture where I meet some of the most incredible people, all presented in a complex situations; to keep people feed and happy. While I’ve moved on, I still feel connected to that past life where I love reading material or seeing movies related to the service industry. So I was thrilled when I learned more about In the Service, a new podcast about the restaurant industry from the front of house perspective. Hosted by Kath and Jan, two women in New York City with a combined 20 years of service experience, the podcast includes the good, the bad and the ugly of working in restaurants. The hosts invite a special guest each week who is currently or has previously been in the industry so they can share their experience. Show topics range from bad Yelp reviews, tipping culture, and sexism in the industry, to dating in the workplace and dealing with drunk diners. Guests range from sommeliers, industry professionals, entrepreneurs, comedians, and business owners.  Check out our recent interview with the duo to learn more about them and their new podcast.

In the Service Podcast Interview

In the Service Podcast Interview

Wellness Patterns: How did the idea of In the Service come about?

In the Service Podcast Hosts: The idea for In The Service came about as we were rehashing the horrors of a particularly difficult night after work. Per usual, we went to our after work bar and vented over cheap tequila and beer. I posed the idea to ‘Jan’ as a way for us to share our experiences with people who we know would appreciate them most, our friends and other people in the industry. We decided to use the aliases, Kath and Jan so we could share true stories with listeners. In The Service has evolved to incorporate guests on the show who are either currently or have previously been in the service industry to share their experiences. Our goal was to make In The Service a podcast that everyone could enjoy- people who have been in the service (who can laugh and commiserate with us) people who haven’t been in the service (who may be shocked about what happens behind the scenes) and for people who love food and going out to eat.

Wellness Patterns: How do you plan out which topics to cover?

In the Service Podcast Hosts: We have a running list of issues we are particularly interested in, and we adjust each topic to the guest we welcome on our show. For example, in Episode 12, we welcomed Zahra Tangorra, former restaurant owner of Brucie turned consultant. We focused the topic around her experience opening and operating a restaurant with no experience and showcasing how difficult it can be. We also have organically picked topics based on ideas, situations, or strange encounters that have happened to us when we have been bartending or serving.

in the service podcast

Wellness Patterns: What has been the reaction so far?

In the Service Podcast Hosts: The reaction has been great so far! We have found that people are interested in what we have to say, both industry professionals and people who have never worked in the industry which is awesome. We are excited that we have been attracting a range of listeners so we can shine a light on the service industry which does not always get the recognition it deserves. We also received positive feedback about our approach to the show in that even though we do share difficult stories, we are still focused on the positive aspects of the industry. Despite our bad shifts, we are still passionate and committed to the industry.

Wellness Patterns: Why do you think it’s important to cover restaurant culture from the POV of the service workers?

In the Service Podcast Hosts: We think it’s important to remind listeners that we are people first, not just servers and bartenders. Guests can have an Oz like mentality about restaurants, they see the smoke, mirrors and magic that happens but often forget that there are people behind the curtain running the show. We also think it’s important to talk about issues that do not get discussed frequently or at all. We want to inform listeners about the darker side of what we experience ranging from difficult guests and managers to tipping culture, undocumented workers and other issues that have plagued the industry for so long.

Wellness Patterns: In ep.5 you discuss tipping and gender inequality, why was that important to tackle?

In the Service Podcast Hosts: As women in the industry, we felt that it was extremely important to shine a light on the gender inequality that unfortunately still exists in the service industry. As female servers and bartenders, we have noticed discrepancies in how we are treated in comparison with our male coworkers from guests and even management. As women, we are expected to smile, wear makeup and and be personable almost to the point of flirty with guests – things which are not expected of our male counterparts. In episode 5, we were joined by, ‘Charlie’ a female Sommelier at a fine dining restaurant in midtown Manhattan. Charlie shared that in her experience, guests were more likely to question her wine background, something that never happened to her male colleagues or assume that she was not in fact the Sommelier. We are frustrated by the expectation that we need to be flirty to get a normal 20% tip. We want to dispel the idea that we are interested in hanging out with you and your bachelor party after we finish work. Most of all, we want people to consider the thing they are about to say to a woman (i.e. smile more), ask themselves if they would say it to a man, and if the answer is no, then to keep their mouth closed. Ultimately, we want the guest to have the best experience possible and that will not happen if you are making us uncomfortable.

Wellness Patterns: What’s next for the In the Service?

In the Service Podcast Hosts: We have our first live show, In The Service Live and on the Floor at the People’s Improv Theater on July 17 at 9:30PM! We will be chatting with Keith Malley (Keith and The Girl) and welcoming back guests, Zahra Tangorra (High Five Girl), Jay Neal (Chef de Cuisine at Riviera Catering) and more! We can’t wait to record in front of a live audience and get them involved. We are really excited about all the podcast festivals happening and would love to be able to attend and eventually present! We are also working on some In The Service merch so hopefully you can expect to see that on our site later this summer. We are excited to continue recording and chatting about the industry with our great guests!

Recent “In the Service” Podcasts

Episode 1: “So you’re a real waitress?” – Welcome to In The Service, a podcast about the service industry from the front of house perspective. Meet your hosts, “Kath” and “Jan” who are two rad chicks living and serving in New York City. They’ll tell you everything, except their real names.Episode 4: “Waitress Was Mean” – Our favorite Yelp reviews about ourselves and our co-servers feat. Jen Neal. Everyone thinks that they’re a restaurant critic and reviewer on Yelp and Open Table. Kath and Jan discuss how they think these public reviews have affected the restaurant industry and their jobs as servers. Yelp is also the reason that they’ll never use their real names during service. Here to chat is special guest, Jen Neal about her experience in the industry pre and post Yelp!

Episode 5: ‘Women in the Industry’ ft. Charlie. – Despite the fact that it’s 2017, Bey is queen and the #FutureIsFemale, there is still a lot of gender inequality in the workplace – especially in the service industry. In celebration of Women’s History Month, Kath & Jan discuss there is still a big difference in how guests treat, tip and act towards female servers, bartenders and sommeliers versus their behavior towards men in the industry. Kath & Jan are joined by guest, Charlie, a sommelier in midtown manhattan who shares her experience.

And if you happen to be in NYC, you can see them live at the People’s Improv Theater! Check out the full details here: http://thepit-nyc.com/event/2017-07-17-in-the-service-podcast-live-on-the-floor

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Incredible Plant-Based Body Lotion from Kneipp

Instant Relief from the Natural Body Lotion from Kneipp

We don’t know about you but as of late our hands and legs have been akin to sandpaper. Since the changing of the seasons and general dryness are definitely not winning combos we have been on the hunt for a body lotion that means business with no yucky chemicals. Enter the Kneipp Relaxing Body Lotion, a lightweight formula that works to provide nourishment and hydration to the skin. Containing plant oils, vitamins A, E and panthenol, this awesome lotion works to help the skin feel really soft and supple. And as bonus, it smells amazing thanks to the relaxing lavender.

Another favorite for our bods is the Kneipp Arnica Joint & Muscle Intensive Cream, a thick cream that contains natural ingredients of the arnica blossom to smooth the skin. Yes, please!

Being an oil-based formula, you don’t need all that much where you can work the cream into your skin, adding as needed. Personally, we love how it works instantly (seriously!), reviving our skin and making it feel soft and supple. Incredibly, this cream can also be used as a base for massages where you can work it into your back or legs, working to ease up any discomfort and stiffness.

And as a product from Kneipp, you can rest assured that the product contains no paraffins, silicons, and mineral oils, and of course, only contains plant-based ingredients. Founded by health and holistic pioneer Sebastian Kneipp in 1891, we are digging these products from Kneipp that work to nourish the body and soul.

For more information on Kneipp, please visit: http://www.kneippus.com/

We were provided samples for review. All opinions are our own.

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Natural Beauty Reviews: Sol de Janeiro Brazilian Kiss Cupuaçu Lip Butter

beauty review: Sol de Janeiro Brazilian Kiss Cupuaçu Lip Butter

You could say that we’re obsessed with scoring soft lips, and really, is that so wrong? Who really wants to go around with rough, dry, cracked lips anyhow?! However, not all lip balms are created many are made of ingredients, like Parabens, that we want no where near our lips. But, thankfully, there are tons of cool natural products like our fav lip butter, Sol de Janeiro Brazilian Kiss Cupuaçu Lip Butter.

We’ve been using this light lip butter for a few days now and have to say that we are obsessed! Infused with naturally all-powerful Brazilian extracts, like cupuaçu, açaí, and coconut oil, this balm works to leave your nourished, soft and feeling subtle with a subtle dewy sheen that intensifies your natural lip color.

Awesome for dyness, the Brazilian Kiss Cupuaçu Lip Butter will also leave your lips feeling smooth, condition, and hydrated as it gives off a mild (and mildly additive) Doce de Leite fragrance that we can’t get enough of!

From the creator of Sephora’s top selling bodycare product– the Brazilian Bum Bum Cream – the Sol de Janeiro’s NEW Brazilian Kiss Cupuaçu Lip Butter is one of our new must-haves for spring that we know you’ll love.

Check it out at http://www.sephora.com/brazilian-kiss-cupua-u-lip-butter-P415747

We were provided with a sample for review. All opinions are our own.

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3 Simple Beauty Fixes with Coconut Oil

Beauty Fixes with Coconut Oil

By now you’ve probably heard about the many benefits of coconut oil. As one of our favorite ingredients to cook with, it’s surely been a few healthy recipes that has even found its way into our morning cup of java. Another amazing benefit of coconut oil is that it can be used as a natural and inexpensive beauty product to combat everything from dry skin to rashes! As we mentioned, we have been digging the Carrington Farms Organic Coconut Oil and are excited to share some common ways in which you can reap the benefits of this magical oil on your hair and body.

Beauty Fixes with Coconut Oil

1. Exfoliates and soothes dry skin: Mix coconut oil with sugar for a body scrub or lip exfoliator – a natural way to remove dead skin and treat chapped lips. As a moisturizer, coconut oil melts on the skin as soon as you apply it, without leaving any kind of residue. It easily seeps into the skin pores, moisturizing deeply and thoroughly. Apply after a shower for maximum benefits.

2. Use as a shaving cream: A little goes a long way, where you only need around a teaspoon per leg. Lather it on your skin where you can have a shaving cream and moisturizer in one!

3. Use as a makeup remover: Coconut oil is cheaper than cleansing wipes or store-bought makeup remover, it works better (no harsh rubbing), and it smells like a tropical vacation.

Do tell: what are some of your go-to ways for using coconut oil?

We were given a sample for review. All opinions are our own!

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Join the Movement and Help Kneipp and Action Against Hunger

Get Involved with Kneipp and Action Against Hunger

We are so excited to spread the word about an exciting new campaign from Kneipp, an awesome natural skincare brand that’s committed to inner wellness by providing all-natural products. They recently partnered with Action Against Hunger, an international relief organization devoted to saving the lives of malnourished children and families, while also providing sustainable access to safe water and working on long-term solutions to ending hunger for good, to provide sustainable sources of food and tools to nourish communities in need.

Through the #KneippGrows campaign, you can get in on the action and do your part to help out.

How to Get Involved with Kneipp and Action Against Hunger

● Purchase a Kneipp Soft in Seconds hand cream
● Snap a selfie wearing a real or virtual flower crown and share it with the hashtag #KneippGrows
● Sign up for a new Kneipp Family Loyalty Card

How It Works:

A portion of the proceeds for every Kneipp Soft in Seconds hand cream purchased will go toward Action Against Hunger’s efforts to send Seed + Tool Kits to communities in need. Each kit contains one hoe, one water can, and two tins of vegetable seeds (such as tomato or kale) to plant a fruit tree – and help plant the seed to a child’s future. Posting a selfie wearing a real or virtual flower crown (the official symbol of the campaign) along with the hashtag #KneippGrows will also benefit AAH’s efforts, as will signing up for a new Kneipp Family Loyalty Card (online or in-store). Kneipp will contribute up to $15,000 to the cause, which is an incredible way to help nourish a child in need.

To find the Kneipp store nearest you, visit kneipp.com

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Chilling Out with the Cruelty-Free Scrubs from Beverly to 5th

cruely-free bath line from Beverly to 5th

Holla, it’s the weekend! While this time is still typically pretty busy with errands and such, it’s also a time where you might a have a little bit of energy to devote to that precious me-time. For us that is all about taking a relaxing bath or shower to literally scrub away the stress of the week. One product that we have been loving is the collection of natural scrubs from Beverly to 5th! Started by Andy Panteli, who wanted to bring elements of the natural Beverly Hills summer back to his 5th Avenue hometown. What resulted was a cruelty-free and natural skincare line where coffee is one of the main  ingredients. This includes a three-scrub collection that includes the Mandarin Orange Coffee ScrubCoconut Coffee Scrub, and a Peppermint Coffee Scrub that smells amazing and feels so soft and gentle on the skin.

Beyond being a natural line, we were really impressed by how it makes our skin so smooth as it works to exfoliate, moisturize, and even help with stretch marks, cellulite, and aging! And a little goes a long way that you simply scrub onto your skin and rinse. As an added bonus, the scrubs don’t contain paragons, artificial dye, artificial fragrance, petrochemicals, sulphates, formaldehyde. They carefully select their products so that you can rest assured that only placing the best ingredients on your body during your precious ‘chill-out’ time. Beverly to the 5th recommends that you use the product around 2-3 times per week to reap the benefits, and plus you’ll really want to after the first use. Soft skin ahead!


For more information, please check out: https://www.beverlyto5th.com/

We were provided samples for review. All of these opinions are our own.

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New Must-Have: Hello Aglow Clear Skin Elixir

Hello Aglow Clear Skin Elixir

Having problem skin sucks. There’s really no way to get around that fact. As someone who has had a dot pop up on her skin since she was 15-years-old, I’ve been on a mission to better understand my finicky skin to figure out how to treat, and hopefully eventually heal it! Diet has been a huge factor in changing the way my skin looks (and feels!) as I’m still continuing to figure out what foods cause flare-ups and which ones my skin is cool with. But even with my love of kale salads and trying so, so hard to break-up with ice cream, I still occasionally break out!

So, in the quest to calm down the flare-ups and bumps, I’ve also been vigilant about seeking out products that clear up my skin, and hopefully help not to leave any scars in their wakes. An issue that’ve noticed with over-the-counter acne products is that they are super harsh, often leaving my skin red, tingly, and even burning. Yikes! Since I try to eat as healthy and with organic foods as much as possible, it makes sense that my beauty regime follows suit, which is how I recently found out about the Clear Skin Elixir from Hello Aglow.

This overnight pink clay mask has been a wonder! Containing no (as in zero) Parabens or Pegs, the elixir (don’t you just love that word?!) contains 19 whole, plant and organic ingredients such as French pink clay, coral, and raspberry seed oil that works to smooth and refine your pores. Having been using this product for a few weeks, I am loving how it calms down my oily skin as it works to regulate my skin and crazy oil levels. Having tried tons of products in the past, I love how it doesn’t burn or irritate my skin where I wake up with smoother skin that’s way less irritated and red. It is also said to reduce enlarged pores, scars, and inflammation, so I can’t wait to continue to use it to see those results. Great for skin that’s sensitive, blemish Prone, oily, and mature, you simply have to apply a layer of the gentle mask to your skin as it helps to hydrate and provide nutrients to your face.

While this mask is a higher price point ($49 per bottle), I found that it’s worth it because it is actually working! And it contains natural ingredients that aren’t causing my skin to freak out.

And when you sign up, you’ll get a really informative Healthy Skin from Hello Aglow that I often reference as I continue my path to clearer skin.

Check out Hello Aglow at https://helloaglow.com/

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Beautiful Rights Gives Back to Women’s Causes

New Beautiful Rights Campaign
Looking for a holiday gift option? Consider beautiful rights and their mission to give back to women’s causes.

Beauty products that give back? Sign us up! A new cause-driven makeup initiative, Beautiful Rights (love that name!), was started by renowned makeup artist and product developer, Kristen Therese Leonard, to ensure that women’s rights continue to be given their share of voice in our country’s future.

This is certainly prevalent as we enter into 2017 with real concerns regarding women’s rights are upon us. Beautiful Rights was created to remind every woman to speak up, and that the responsibility lies within each of us to protect the rights we’ve fought so hard to acquire.

Through this initiative, Beautiful Rights will promote women’s rights by donating 20% of all sales (not profits) to organizations that support various causes, such as Planned Parenthood, the ACLU, Emily’s List, Lambda Legal and Legal Momentum. The 20% contribution is set as a reminder of the fact that women in the U.S. still get paid 20% less than men for doing the same work.

Not only will Beautiful Rights fuel great initiatives, the company also provides high quality, luxury beauty products. Their formulas have been developed with the highest grade, exclusive blend of natural oils, such as Coconut, Avocado, Jojoba, Grapeseed and Olive — along with other lip-loving ingredients — to deliver added benefits and a luxurious experience with each swipe of lipstick or gloss.

Beautiful Rights offers lip products in universally flattering shades that will wear beautifully on all women, with one sheer, shimmering lip gloss, “Gloss Ceiling” and two shades of creamy, long wearing lipstick, in “Pantsuit Pink” and “Politically Pout.”

Beautiful Rights products are available for pre-order for $24 each, or as a bundle for $64. The products will be available to ship on December 19th, the day the electoral college votes of course.

For more info, please visit: www.BeautifulRights.com.

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Natural Beauty Essentials We Love

Beauty Essentials We Love

In our journey to living more naturally, we’ve found that some of the hardest changes can be in with finding alternatives to our old school beauty products. As children of the ’80s and ’90s, natural wasn’t really a mainstream thang that we’ve since been figuring out along the way. While natural beauty products are more readily available, it can still be challenging to find replacements or even find natural beauty essentials that aren’t ridiculously overpriced. But that doesn’t stop us from searching and testing until we find the right natural beauty essentials, that dare we say it, are better than those overproduced sistahs?! Not convinced? Check out some of our recent faves and be sure to add some of your favorite natural beauty essentials to the mix in the comments section.

Natural Beauty Essentials We Love

1. Thesis Face Wash

Despite trying to eat as healthy as possible, our skin can sometimes be finicky a.k.a break out in zits! To help with that, we’ve starting to mimize the use of harsh ingredients by using the Thesis Balancing Daily Harmony Face Wash. Formulated with an incredible list of good-for-you ingredients like organic Tea Tree, Geranium, Petitgrain, Peppermint and Eucalyptus (tell us more!), we just love how gentle this formula is as it works (over time) to reduce blemishes. Major bonus: it won’t dry out your skin!

2. Savon by Olivia Care Soap

A recent find at Target (all hail the white bullseye), this natural and cruelty-free (hooray!) soap is formulated with natural olive oil to essentially just clean without stripping our skin. Olivia Care has tons of other natural products that you should also be checking out, including their awesome face and body line.

3. Aura Cacia Sweet Almond Oil

Another Target find, this oil has been incredible savior of sorts for those ‘serenity now’ evenings. We also love the light scent of the oil that’s especially awesome to apply post-shower. It’s also a definite must to squash winter dryness.

4. The Gnarly Whale Body Spray

Brooklyn-based Gnarly Whale (represent!) is one of our favorites when it comes to natural body sprays. Featuring flavors like Vanilla Chai, Pumpkin, Lumberjack, Fresh Snow and more, their body sprays are alcohol-free and won’t dry out your skin, or alternatively cause you to break out into hives. We also love the light and subtle scent that has moisturizing additives to leave your skin soft and smooth! Oh, yea!

5. Stress Less Organic Lavender Sugar Scrub

Washing our cares away has never been better thanks to the Organic Lavender Sugar Scrub from Organic Bath Co. This Stress Less formula (yes, please!) is formulated with almond, apricot, sunflower and calming lavender oils that really works to make our skin super soft! Cool fact – this brand makes their products in small batches!

6. Tartan + Twine Bag

And to hold all of these natural beauty essentials, we have been housing them in the ever stylish Tartan+Twine cosmetic bags. We are all about the Elysian Grey Beauty Case that contains one large compartment for your makeup and natural beauty goodies. Perfect for travel or storage, the case is gorgeously constructed, sturdy and cute! What else do you need in a cosmetic bag?!

We were given some samples for review purposes.


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DIY Pumpkin Beauty Recipes

Happy T.G.I.F, y’all! The workweek can be crazy where we love to check-in with ourselves and loved ones, shut off the phones, and show our selves some love – whether that be eating better or giving your skin some attention via a mask. To help you out in the skincare category, we are excited to share Cecila Wong‘s awesome (and yummy sounding) DIY pumpkin recipes, including a pumpkin mask, scrub, and even a yummy smoothie. Read on and be sure to check out Cecilia’s line when you get whip up these DIY pumpkin recipes.

DIY Pumpkin Beauty Recipes

DIY pumpkin recipes
DIY pumpkin recipes by celeb facialist, Cecila Wong

Pumpkin Spice Latte Face Scrub

3 Tablespoons Raw Brown Sugar
1 Tablespoon Pumpkin Pie Spice
2 Teaspoons Cinnamon
2 Teaspoons Organic Coffee
2 Drops Organic Vanilla Extract
¼ Cup Pumpkin Seed Oil

Combine all ingredients in a bowl and mix thoroughly. Massage onto face in a light, circular motion for 5 minutes. Rinse with tepid water.

Pumpkin Face Mask

2 Tablespoons Pumpkin Puree
A pinch of Cinnamon
A pinch of Pumpkin Pie Spice
A pinch of Vitamin C Powder
2 Tablespoons Cecilia Wong Rose Serum Spray

Blend all ingredients together. Massage into skin for 60 seconds. Leave on for 15 minutes. Rinse with tepid water.

Beautifying Pumpkin Smoothie

1 Cup Plant-based Milk of your choice
3/4 Cup Pumpkin Puree
1 Frozen Banana (cut into smaller pieces prior to freezing)
A pinch of Cinnamon
A pinch of Pumpkin Spice
1 Tablespoon Chia Seeds

Blend all ingredients together in blender until mixture reaches desired consistency. Feel free to adjust texture by adding ice or water to customize thickness. Add a straw & enjoy!

For more info, please visit: https://ceciliawongskincare.com

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